Shipping & returns

Made to order.

Every piece is printed for you after you order. Nothing waits in a warehouse, not even the cat.

Shipping

  • Production: 2–5 business days.
  • Delivery within the EU: usually 3–7 days after production. The expected window is shown at checkout.
  • Knit sweaters are knitted to order and take longer. The timing is stated on the product page.
  • Several items, several parcels: pieces in one order may travel separately. Each parcel has its own tracking link, sent by email.
  • Shipping costs are calculated at checkout, before you pay.

Returns

  • Changed your mind? You have 14 days from delivery to withdraw, no reason needed. Email contact@gatakarma.com with your order number. Return shipping is at your cost; we refund the item and the standard delivery within 14 days.
  • Damaged, misprinted, or not what you ordered? Send us a photo at contact@gatakarma.com. We'll replace it or refund you, and you won't need to send anything back.
  • No direct exchanges. Return the item, then order the size or colour you want.

The full details are in our Shipping policy and Refund policy.